Speak Out, Listen Up

Reitz, M. and Higgins, J. (2024). Speak Out, Listen Up London: Financial Times Publishing

How to speak out with confidence on issues that matter and help others be heard.

Speak Out, Listen Up helps you to navigate power differences and ensure your voice gets heard. But it is no good speaking up if you can’t listen in return. Using our TRUTH framework, we help you to understand how your power enables others to speak up and how it might silence them.

• Trusting in your opinion and the opinion of others

• Risk of speaking out or silencing those who would

• Understanding workplace power, politics and psychological safety

• Titles that we use to judge whether to speak and who to listen to

• How to choose the right words, place and time for speaking out and listening up

This second edition of the bestselling Speak Up adds a brand new chapter on employee activism and new material on speaking up in the age of Artificial Intelligence.

“A powerful book on an important topic; Speak Out, Listen Up helps us understand the subtle elements that contribute to our holding back valuable ideas and observations. Their TRUTH framework, which is as practical as it is rigorous, identifi es essential elements to help individuals fi nd their voice.” Amy Edmondson, Professor, Harvard Business School; author of The Fearless Organization (Wiley, 2019)

“The how-to guide to navigating the power and politics of conversations at work.” Des Dearlove and Stuart Crainer, Thinkers50