Book: Dialogue in Organizations

Reitz, M. (2015). Dialogue in Organizations: Developing Relational Leadership. London: Palgrave Macmillan.

Dialogue is more than just having a conversation. Genuine dialogue describes a way of interacting that is mutual, relational, attentive and meaningful.

In dialogue we fully ‘turn towards’ each other - we attend with curiosity to what each other are saying and together we develop ideas and insights that only become possible through responding to, and building on, what each other is saying.

Productive and insightful dialogue is developed alongside our capacity for curiosity and thoughtful inquiry, attentive listening, skilful challenging and care and compassion. Self-awareness, empathy, an understanding of power, group dynamics and the forces at play within organisational systems, all aid our ability to think and speak well together.